Before you start
No. Mivare Works does not issue accounting invoices, keep the company's profit and loss account or handle tax settlements.
The system shows the result of each job and each garage. The company's accounting stays in your existing software or with your accountant.
After you create an account, the garage gets a ready-made starting configuration: location, bays, work modules, categories, checklist templates and numbering for twelve document types.
All that remains is to add your team, customers and catalogue. You can complete your first job the same day.
You can import customers with their cars from a CSV file. You can also import the wholesaler's price list, meaning the purchase prices of parts.
You set the price list for services and labour directly in the system. The file import does not cover it.
Seven: Polish, English, German, French, Italian, Portuguese and Spanish. Each user chooses their own language: reception can work in Polish and a mechanic in English.
No. Mivare Works runs in the browser on any computer with internet access. It needs no server of your own and no manual updates.
On a phone there is a view-only mode for checking the status of work. A computer is intended for running jobs.
This is a deliberate decision: entering job items needs a full screen.
Price and payment
From PLN 199 net a month for one workshop; the annual subscription is 15% cheaper. Each further workshop costs less. The calculator on the pricing page shows the amount for any number of workshops.
By card, including Apple Pay or Google Pay, through the Stripe payment provider, monthly or annually, always in advance. With your first payment you agree to recurring charges.
No. All modules are included in the licence for every plan, including the tyre hotel, roadside assistance, the paint lab and warranties. The system has no basic version and no limit on users.
The only paid add-on is Mivi+ (PLN 149 net a month per company, 15% less when paid annually). The Mivi assistant included in the licence summarises current work and answers questions about it; with Mivi+ she prepares documents and reports from your company data, analyses data across the business, remembers earlier conversations and has a higher limit.
After the trial. For 30 days you pay nothing and do not enter a card, and all features are unlocked, Mivi+ included. If you do not start a subscription, the account expires.
After the trial Mivi+ switches off automatically. You are charged for it only if you deliberately switch it on.
Started during the trial: the first payment, for a full period, on the day the trial ends, and the next ones on the same day each month. Started after the trial: the first payment covers the days to the end of the month, and the next ones fall on the 1st of the month.
Not within a paid period. With an annual subscription the price stays fixed for the whole year, regardless of any new features added in that time.
Data security
Only the account owner and the people they grant access to. Each garage's data is separated at the level of the database connection, not just by a condition in a query.
In a garage, permissions are set for each person separately for each module: no access, view or edit.
The Application and its database run on a Contabo server in a data centre in the European Union, and files and backups are kept in separate stores, also in the EU. We do not transfer data outside the European Economic Area. The garage remains the controller of its customers' data; we process it under a data processing agreement. The full description of safeguards is in the Security pack among the website's documents.
Yes. You can export every list in the system (customers, cars, jobs, parts, payments) to a spreadsheet. You can download everything, with photos and attachments, as a single ZIP archive from the settings, without involving our team.
After the contract ends, your data remains available for 30 days. We delete it no later than 60 days after the contract ends.
Yes. The system records who changed or deleted data, and when.
Contract and support
The contract is concluded when you create an account, by accepting the terms of service, and runs for an indefinite period, with no annual contract and no notice period.
You cancel in the system settings or by messaging us. The next payment will not be taken, and the paid period runs to its end.
The Mivare Labs team who develop Mivare Works. The system is our own product.
We accept requests at support@mivareworks.com around the clock and handle them on working days from 9:00 to 17:00, in Polish and English. We aim to acknowledge an outage report within 4 working hours.
Yes. Requests go directly to the product team and shape the direction in which the system develops.
Shared customer and vehicle records, a comparison of locations in one view and a lower rate from the second garage. The details are on the "Multiple garages" page.