Stored tyres mean two visits a year
A set in the tyre hotel means the customer returns every season, provided you know whose it is, where it is and when the changeover is due.
Each set is assigned to a car, a customer and a rack space.
WHY IT MATTERS
Services beyond repairs build a lasting relationship with the customer.
Tyre storage, towing and claims handling are reasons customers come back to a garage. Kept in separate notebooks and spreadsheets, they easily lose continuity and stop bringing in further jobs.
TYRESTOWINGWARRANTIES
An answer to a complaint without hunting for documents
When a customer comes back after a year, you need to establish quickly whether the work is under warranty and to what extent.
The warranty is recorded on the job, with its term and the scope of work.Extra services in the garage's results
Towing, storage or claims handling run outside the system never reach settlement or the profitability reports.
Each service is settled like a job and shows up in the company's result.
SYSTEM FEATURES
Each service with its own register and a link to the job.
The registers for extra services use the same customer, vehicle and job data. Fees, deadlines and statuses are visible in one place.
TYRESROADSIDEPAINTCLAIMS
01 / TYRE HOTEL
Sets assigned to vehicles and rack spaces.
Every deposit has a customer, a vehicle, a description of the set, a storage location, a collection date and a fee. The register flags sets past their collection date and unpaid storage.
- The seasonal changeover becomes an opportunity for another job.
- Storage fees don't slip through settlement.
02 / ROADSIDE ASSISTANCE AND FLEET
Towing requests and the garage's vehicles.
A roadside assistance request records the location, the recovery driver, the time of completion and how it is settled: with the customer, the insurer or an assistance provider. The garage fleet covers recovery trucks, courtesy cars and service vehicles, with MOT and insurance dates and loans.
- You know which recovery truck is out and what is waiting to be done.
- MOT and insurance dates for the garage's vehicles don't pass unnoticed.
03 / PAINT LAB
Recipes with ingredient costs.
A paint recipe records the colour code, ingredients, base and hardener usage, and the cost of the mixed batch. Recipes are assigned to jobs, so the cost of the paint reaches the settlement.
- Matching the colour again for the same car needs no fresh trials.
- The cost of paint materials is part of the job margin.
04 / WARRANTIES AND COMPLAINTS
Workmanship warranties and the cost of comebacks.
The warranty is recorded on the job, with the scope of work and its term. Complaints and comebacks are linked to the original job, and the system calculates the cost of rework and the comeback rate.
- Warranty status is known the moment the customer returns.
- The cost of rework is charged against the result of the original job.
05 / INSURANCE CLAIMS
The claim, the estimate and the payout on one job.
The claims register records the claim number, the insurer, the estimate, the approved payout and the customer's excess. Claim data is linked to the vehicle and the repair job.
- You know how much the insurer has approved and how much the customer pays.
TRIAL
Move one service from the notebook into the system.
Start with the service you run most often today: the tyre hotel or warranties. The others are available straight away, with no extra setup.
All extra services are included in the price of every subscription.
- Are extra services paid for separately? No. They are in every subscription.
- Do I have to install anything? No. The system runs in the browser.
- Is the trial version limited? No. All features are available.